Refund Policy

How payments, cancellations, and refunds are handled for client work.

Last updated: August 17, 2026

No website purchases

We do not currently sell products, subscriptions, or standard service packages directly through this website. Contacting us does not create a paid engagement.

Client agreements

Our agency services are scoped and priced individually. Payment schedules, deposits, cancellation rights, and refund terms are set out in the written agreement accepted by each client. That agreement controls if it differs from this general policy.

Billing questions

If you believe an invoice or payment is incorrect, email [email protected] with the invoice number and relevant details so we can review it against the applicable client agreement.

Outfaze Media is operated by OUTFAZE MEDIA LTD..
British Columbia Corporation
997 Seymour St #250
Vancouver, BC V6B 3M1
Canada
[email protected]
© 2026 OUTFAZE MEDIA LTD.. All rights reserved.

OUTFAZE